Wrightington, Wigan and Leigh NHS Foundation Trust will continue to outsource its neurophysiology tests having exercised its option to extend the contract with Bespoke Healthcare.
The company, which originally won a five-way pitch back in 2008, deals with over 800 patients per year with out-patient services delivered at Wrightington Hospital and Leigh Infirmary and in-patient services undertaken at Wrightington Hospital and the Royal Albert Edward Infirmary.
A recent survey found the service was highly rated by patients with 95% classing their experience and waiting time as excellent or very good. Bespoke Healthcare carried out the research as part of its quality assurance programme.
Professor Raj Murali, Consultant Orthopaedic Surgeon and Hand and Wrist Specialist at Wrightington, Wigan and Leigh NHS Foundation Trust, said:
“When we decided to outsource our neurophysiology services it was imperative to secure a premium quality service for our patients and a cost-effective service for us, and these aims have been achieved.”
Gwam Rajiah, managing director at Bespoke Healthcare, said:
“Our relationship with the Trust is second-to-none and we are delighted that they have extended the contract.
There has been a definite swing to use private companies in the neurophysiology sector to reduce waiting and reporting times, improve the patient experience and cut overall costs for the running of the department.
We offer a flexible Consultant-led service that can be delivered safely at any location, and we have all the correct legal cover, including public product liability, employers’ liability and professional indemnity, so the healthcare establishment can feel totally secure in their decision.”
Bespoke Healthcare is the leading independent provider of nerve conduction study tests for NHS hospitals throughout the UK.
Founded in 2006, Bespoke Healthcare has seen over 20,000 patients for leading healthcare establishments nationwide including Nottingham University Hospitals NHS Trust, The Countess of Chester Hospital NHS Foundation Trust and Oxford Radcliffe Hospitals NHS Trust.